Shipping policy
Thank you for choosing everyallure. To provide you with the best shipping experience, please read our shipping terms and conditions carefully.
If you have any questions or concerns about your order, feel free to reach out to us at help@everyallure.com. Your satisfaction is our priority.
Read Before Ordering
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Notification of Out-of-Stock and Failed DeliveriesPlease ensure you promptly check your email and phone messages. In the event that a product is out of stock or a delivery fails, we will notify you through email or phone call. Failed deliveries will be held at the local post office for 7 days. It is essential to collect your package within this timeframe. Failure to do so may result in the post office disposing of the package. If you do not respond to the pickup notification email and phone call within 7 days, the package will be considered abandoned.
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Non-Receipt of PackagesIf you haven't received your package within 20 business days after placing the order, please email us at help@everyallure.com with your full name and order number. We will promptly investigate the issue and assist you.
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International Orders and TaxesPlease be aware that taxes and duties may be charged for international orders.If you refuse to pay these charges, the customs authority of the destination country may destroy the package.everyallure shall not be liable if the package is destroyed due to the customer’s refusal to pay taxes and duties.We regret that refunds cannot be offered for packages destroyed for this reason.
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Warehouse Locations and ReturnsWe operate two warehouses globally: one in China and one in the United States. You may select the most convenient warehouse for returns.
For any further assistance or inquiries, feel free to contact us at help@everyallure.com. Our customer service team is ready to assist you.
Shipping Status & Delivery Time
We strive to dispatch your packages promptly every day. Estimated delivery dates are affected by the destination address, selected shipping method, and order preparation time. You can calculate the estimated delivery time by adding your order processing time and the shipping time of your chosen delivery option.
Please note that order processing may experience minor delays during peak shopping seasons or promotional events.
Receiving Time = Order Processing Time + Shipping Time
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Order Processing TimeOrder processing covers quality inspection, packaging and stock confirmation. Generally, orders will be processed within 1–4 business days (certain items may require 3–7 business days or longer). You will receive a shipping confirmation email once your parcel is dispatched.All orders are processed within 1–7 business days. If you do not receive a shipping notification after 7 business days, please contact us via email.
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Shipping Rates & Shipping TimeShipping rates and delivery durations are listed below.
(Internal remark: Freight costs for Mexico, the United Arab Emirates, the United Kingdom, and Kuwait are shown in the freight table. This sentence is reserved for backend data capture and will not be displayed to customers.)
Delivery
Delivery Time
After the package leaves our warehouse, delivery times are estimates only. Although we will try our best to meet the estimated timeline, unexpected delays may occur. We cannot guarantee exact delivery dates due to factors beyond our control, especially during peak periods.
Delivery Attempts
If you are unavailable to receive the parcel, the carrier will attempt safe drop-off where possible. If delivery cannot be completed, the carrier will leave a notification with instructions for redelivery or parcel collection at the local post office.
Non-Receipt of Package
If you haven't received your package within 20 business days after placing the order, please email us at help@everyallure.com with your full name and order number. We will conduct an investigation and offer all possible assistance.
Taxes & Duties
Taxes & Duties for International Orders
International shipments may be subject to import taxes and duties. All customs fees, import duties, taxes and other related charges are the responsibility of the customer. Any applicable fees must be settled for your package to clear customs.
Reducing Import Duties
To help lower import duties, we declare a value of $10–20 USD for each parcel. The final taxable value, however, is determined by the customs of the destination country. Customs authorities reserve the right to inspect, detain or reject shipments in individual cases.
Refusal of Taxes & Duties
If you decline to pay applicable taxes and duties, local customs may dispose of the package. everyallure accepts no responsibility for packages destroyed under such circumstances, and no refunds will be provided.
For any further inquiries or assistance, please contact our customer service team via email: help@everyallure.com.
Thank you for your understanding and cooperation.